Frequently Asked Questions

Find answers to common questions about Vita Bella's services, treatments, and membership options.

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Are Vita Bella providers licensed?

Can I have my Vita Bella telehealth visit while I am traveling?

Can I return my order?

Do I have to be a member to purchase treatments?

Do I have to navigate the Vita Bella journey on my own?

Do I need to get lab work done?

Do you offer in-person visits?

Do you take insurance?

Does Vita Bella require an in-person consultation with a physician?

How do I contact customer support?

How do I schedule follow-up appointments?

In which states do you provide services?

How does Vita Bella handle my existing prescriptions?

What biomarkers are measured in the Comprehensive Panel?

Is the cost of labs included in my membership?

Is there a minimum commitment for a membership?

What can I expect during my initial consultation?

When are labs required?

When will I receive my order?

Where do I get lab work done?

Where does Vita Bella source its medications?

Which membership plan is right for me?

What biomarkers are measured in the Essential Lab Panel?

Why does Vita Bella charge a membership fee, and what does it include?